TARGETED PROGRAMS

Elevate Your Results to New Levels

Increasing customer retention rates by 5%, increases profits by 25% to 95%. Bain & Company

Create Winning Programs

Generate more revenue, meet your goals, and achieve higher win rates when you align your teams with a strategic direction. Draw a road map with a cohesive plan that resonates with your stakeholders, focus on what is most important, and gives your team actionable items to deliver.

Road Map
Custom Programs
Go to Market Strategy
Stakeholder Value
Recurring Revenue
Playbooks

Build Focused Teams

Whether your team members are new to their roles or seasoned players it can be easy to lose sight of your goals. Provide coaching, training, and guidance that helps them target the goals, bring value, and differentiate themselves from the competition.

Sales Coaching
Marketing Direction
Sell for Results
Channel Development
Customer Mindset

Make Your Own Raving Fans

Your customers and stakeholders are one of your most valuable assets. Create a mindset and programs that guide your team through interactions with your organization, helping to build relationships and solve challenges, overcome obstacles, and deliver a positive experience.

Customer Advocacy
Clients Selling for You
Advisory Boards
Client Insight
What’s In It For the Client
Make an Impact

Customize Your Program

Career Pathing

Channel Development

Client Advisory Boards

Customer Experience & Support

Design Build

Event & Workshop Development

Go To Market Strategy

Leadership Development

Managed Services/Support (RMR)

Marketing Plans & Direction

Onboarding & New Hire

Strategic Playbook Creation

Sales Strategy, Training & Coaching

Sports Team Development

Strategic Partner

Talent Optimization & Engagement

Team Building & Design

And more…

“When launching our support program, Melissa walked us through every step of the process developing the program from the ground up, defining our goals, executing tasks, and giving us tools and resources to use. She served as an extension of our team providing deliverables needed for the program, guidance on all aspects of the program, marketing resources, sales training and resource guides, as well as how to execute the program once it is launched. ”

Stephen Smith, A/V Division Manager, EKC Corporation

“Melissa helped us understand what was happening with our clients and the market. Her guidance led us to make some great decisions and better focus our efforts. She enabled us to direct our investments better and helped us grow over 300% in a single year. We recommend her advice and guidance to anyone looking to hone their marketing efforts and build a scalable and repeatable process around a historically subjective area.”

Aaron R. Warner, CEO, ProCircular

“Melissa is an excellent sales and leadership coach, well versed in leading strategic conversation and providing coaching for challenging situations. She is highly organized and works with you to understand and determine the why of the issue, project, or program as well as the desired outcome for your people, company, or clients. Melissa has been an integral part of the strategy, planning, and execution of several successful key initiatives and programs.”

Steve Riley, Regional Vice President, CTI

“Beyond being a good and honorable person, Melissa has a gift for bringing people together and helping people from different backgrounds communicate. When developing our sales and marketing strategy, we identified the strategic strengths of our products and focused on the ultimate benefits to our customer. This along with competitive research enabled us to produce marketing media and dealer training with results that have been outstanding. We have not only grown our sales but also added support to our distribution channel that is second to none.”

Mark Dundas, President, Tech Works

“Keeping people and projects in motion, Melissa is an energetic people connector and facilitator that drove change to grow our business. In addition to aligning our sales and marketing efforts, she led core business initiatives including strategic planning, leadership and talent development, employee engagement, customer programs (customer advisory board and voice of the customer), and overall process improvement. Utilizing the right people and resources, Melissa has a way of bringing parties together to accomplish common goals.”

Randy Montelius, Vice President of Technology, CEC

“Focused on how to support customers, Melissa is the driving force to build a support program. She outlines what needs to be accomplished, helps the team to stay on top of tasks, identifies, and removes even internal obstacles. From concept to execution Melissa develops the program, defines the message, and does a wonderful job of engaging and training the sales team on how to present the program, share the benefits, and handle objections that the team may face. ”

Alex Corfar, Former Director of Sales, EKC Corporation

“Melissa worked with my team and I through a very important transitional period for our sales team. She was fantastic at helping us develop market overviews and assisting with the development of our sales plans, strategies, presentations, and resource guides to help our newer team members develop at a quicker pace. I was also able to attend her leadership class which guided my development as the leader of my region by encouraging me to look at my own leadership style and how small improvements can make such a big difference. Melissa helped me become more proactive rather than reactive with internal and external business initiatives that maximize the ROI for our company and our customers.”

Nick Hutton, Central Regional Manager, ECC